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How to handle business partner roles in CRMC_BUT_CALL_FU

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Hi Colleagues,


I want to control inbound BDocs from ECC using Central Business Partner (not SD Customer Master) in order that if a particular business partner role comes as an insertion to CRM, we also insert other business partner role.


For instance in ECC a Business Partner is created with busines partner role "NEMP" in CRM it is also created with "BUP003".

 

Or should I control it in COM_BUPA_CALL_FU in ECC side?

 

Best regards,
Renato Petrulis


Re: How to handle business partner roles in CRMC_BUT_CALL_FU

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Hi ,

you can added a role using BAPI_BUPA_ROLE_ADD  or BUPA_ROLE_ADD

 

  • Roles: BUP_BUPA_BUT100_GET (parameter T_BUT100 returns the update-relevant role)

 

Note 873634 - Converting the Customer BP role after upgrade to CRM5.0 (this will provide you very usefull information)

 

Note 914437 - Preassigning BP role during download from account group

For the BP-BP exchange the PIDE settings is not considered because it is for Customer - BP exchange(a/c group classification mapping).

if you are going to change those BP's in CRM and want to get the delta back to R/3 you need to maintain the transaction COM_BUPA_CALL_FU in R/3 where you should mark the checkbox for the FM COM_BUPA_MAIN_BP_INBOUND - R/3 object inbound.

It is not recommended to activate the exchange for both customers and BPs between R/3 and CRM. 

maintained the outbound FM in the transaction COM_BUPA_CALL_FU. For R/3 object outbound processing you should deactivate the FM "COM_BUPA_MWX_CREATE_MAIN" and activate the FM "COM_BUPA_SEND_TO_SERVER" Also for relationships deactivate the FM "COM_BUPA_MWX_CREATE_REL" and activate the FM "COM_BUPR_SEND_TO_SERVER".   Once this is done load the BUPA_MAIN & BUPA_REL. After that revert back the settings for the CUSTOMER_MAIN & REL.

Regards,

Vaibhav Shah

Re: How to handle business partner roles in CRMC_BUT_CALL_FU

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Hi ,

you can added a role using BAPI_BUPA_ROLE_ADD  or BUPA_ROLE_ADD

 

  • Roles: BUP_BUPA_BUT100_GET (parameter T_BUT100 returns the update-relevant role)

 

Note 873634 - Converting the Customer BP role after upgrade to CRM5.0 (this will provide you very usefull information)

 

Note 914437 - Preassigning BP role during download from account group

For the BP-BP exchange the PIDE settings is not considered because it is for Customer - BP exchange(a/c group classification mapping).

if you are going to change those BP's in CRM and want to get the delta back to R/3 you need to maintain the transaction COM_BUPA_CALL_FU in R/3 where you should mark the checkbox for the FM COM_BUPA_MAIN_BP_INBOUND - R/3 object inbound.

It is not recommended to activate the exchange for both customers and BPs between R/3 and CRM. 

maintained the outbound FM in the transaction COM_BUPA_CALL_FU. For R/3 object outbound processing you should deactivate the FM "COM_BUPA_MWX_CREATE_MAIN" and activate the FM "COM_BUPA_SEND_TO_SERVER" Also for relationships deactivate the FM "COM_BUPA_MWX_CREATE_REL" and activate the FM "COM_BUPR_SEND_TO_SERVER".   Once this is done load the BUPA_MAIN & BUPA_REL. After that revert back the settings for the CUSTOMER_MAIN & REL.

Regards,

Vaibhav Shah

Re: How to handle business partner roles in CRMC_BUT_CALL_FU

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Hi Renato,

 

Yes you are absolutely correct in here. You can use the CRM view CRMV_BUT_CALL_FU , you just need to add one more entry over here for the event CRMIN , object BUPA here with your ZFM , which could be a copy of any other function module in this table and event, with your custom code in it.

 

There you can simply use BAPI_BUPA_ROLE_ADD_2, to add role to the BP.

 

/Hasan

Re: BUPA_MAIN :Bdoc state: Mapping Error

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Hi Asif, how do you solve this?? I delete the business partner from CRM but the same message error: Customer XX is already assigned to Business partner XXXXXX , after deleting in CRM  what else did you ran??

 

Regards

Gerardo Trigos

KNA1-KONZS in CRM : CRMM_BUT_FRG0041 ?

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Hello,

 

I can't find ECC field KNA1-KONZS in any CRM table.

Can you tell me if it is replicated and where to look?

 

 

Otherwise, do you know if SAP-OSS has already answered to any OSS message stating that it "works as designed?"

 

Eventually, can you tell me how to enhance the replication in order to do so?

 

I tend to think that it could be replicated in CRM table CRMM_BUT_FRG0041 along with KNA1-KUKLA / Classification.

 

Thanks a lot for any feedback and kind regards,

 

Didier

Re: BDoc error: "Internal error - ADDR_GET call Error" while replicating Contact person from CRM to ECC

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Hi Preethi,

 

It seems to be the address mismatch between the BP and the relation types.

Check this FM ADDR_GET is exists in the system or not. If yes,

Can you put a debugger on FM ADDR_GET and debug this FM after executing one contact person from CRM box.

 

second, deregister the CSA* queue from your CRM box and then execute the contact person replication. Check if any queues stuck in outbound queues then debug it.

 

This will give you the clear idea in which program it's throwing this message. If not.

then raise the OSS for this Error.

 

 

Thanks

Varun

Re: KNA1-KONZS in CRM : CRMM_BUT_FRG0041 ?

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Re: KNA1-KONZS in CRM : CRMM_BUT_FRG0041 ?

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Hi,

KNA1-KONZS is Group key which is used specifically in the ERP systems. CRM data model does not need this particular field like many other fields (Most often we refer to company code for this). So this field's replication is not supported in the exchange as this is not a field which is required for processing in CRM system.

 

Also this field is not in connection with any of the fields in the table CRMM_BUT_FRG0041. Account group you see in this table is different from the Group key that we are talking about. This is not supported in Standard. There are instances where we had mentioned the same in messages as well. Now to enhance the same and keep it in CRM, you need to start enhancing the Complex structures, Bdoc structures, BAPIMTCS structures and then have a table to store this data as well. Also you need to enhance the UI to accomodate this field in case you need to display this field in WEB UI as well. I hope this answers your query.

 

Regards,

Venkat

 

Re: How to handle business partner roles in CRMC_BUT_CALL_FU

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Hi Renato,

 

I understand that you want to add one more role to the BP that is coming with the Insert Task. And this has to be done in CRM system. If this is the requirement, you can go ahead and append a role to the BUS_EI_EXTERN structure after checking the task in the following extern structure.

HEADER-OBJECT_TASK.

 

If this is Insert task, you can add the role you want to in the Central data, roles structure. This can be perfomed in a Z module which is registered before the Module BUPA_INBOUND_MAIN_CENTRAL. If you have added the role directly in the processing structures, APIs will take care of adding the roles for this BP. I guess this will help.

 

Regards,

Venkat

EEWB Data transfer from CRM

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HI,

 

I have added some Z* fileds, BUT000 table in CRM through EEWB and also a i have created manually Z* fields in ISU side, table BUT000.

While transferring data from CRM to ISU BDoc Contains the Z* fields data. 

 

How to retrive the data from BDoc ?

How to update the data to ISU-BUT000 Table from BDoc Container?

If i write a cusotm function module to update the corresponding Z* fields data, How to trigger the Custom function module ?

 

 

Thanks,

Vimal Alexander

Re: How to map custom field values in R/3 to multi value attribute in CRM?

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Hi Chanukya,

 

I have the same requirement, and I have created a FM and assign it to table TPS34 with process CRM0_200, I have put a breakpoint in that FM. When I change in material from t-code MM02, system does not create BDOC even system does not stop on at breakpoint.

 

Please help to find out the error, that why BDOC is not triggered?

Re: Create Components of IBASE

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Hi Venkat,

     Since these errors are from the IDoc processing, transaction WE19, test tool for IDoc processing would be of great use in this situation. Just try giving the above mentioned parameters, fill the APPL_SNAME field with corresponding relevant fields like for IBASE_COMPONENT_XT the APPL_SNAME is CRMXIF_IBASE_COMPONENT_XT, for STATUS it is CRMXIF_IBASE_STATUS etc.. Try with the above transaction and the errors will be cleared.

For the IT_IBA_IBIN error, fill the IBA_IL[ ] with any of these values, IL_IBHQFR, IL_IBCQFR, IL_FBCWTY (Filter Types, for Product warranty, Qualify product). These fields are available in the debugger mode DATA[ ] rather this wont appear in the test tool.

Datacleansing - how recognize and process duplicate contact person

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Hello All,

 

after migrating 3 systems to one SAP CRM System we are facing the problem, that we have duplicate accounts and contact persons.

 

Now we want to solve this problem by  data cleansing. In principle it seems to work but a few questions are left.

 

1. How to identify duplicate contact persons?

After merging account A with account B, the contact person from account B was also appended to account A. The contact person in account A and account B has the same name. Should the data cleansing not suggest to merge this two contact persons into one instead append the contact person?

 

2. How to merge contact persons within one account?

We have also data where we have duplicate contact persons in one account. How can we use data cleansing in this case -> merging contact persons or are there other options?

 

 

Kind regards

Michael

Storing data from CRM to ECC system

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Hi Experts,

 

I am New to Bdoc, My requirement ,when i prepare quotation from crm ui ,data should get saved in CRM system as well as ECC system.

How can i achieve this.Is Bdoc come into this picture?

Small input from you would be valuable for me.

 

Thanks & Regards,

Nikhil H.


Re: BP address replication from IS-U to CRM

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Message class ?

Message No ?

 

Thanks,

Vimal Alexander

Re: How to handle business partner roles in CRMC_BUT_CALL_FU

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Thanks Vaibhav Shah, but yoru explanation is related to customer master and CRM. In my first message I state we were not using customer master integration but central business partner. However, I got the info I need from other reply. thanks anyway.

Article Master Download from ECC IS-Retail to CRM

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Hi all,

 

Process I have done till now to download the Article Master from ECC IS-Retail to CRM system

 

-- > Activated the Functions as per the Note below :

0001679629

 

Downloaded the below Objects :

 

--- > Business adapter object DNL_CUST_PROD1

- Creates a new hierarchy within SAP CRM - ISR_ARTCAT

 

-- > Business adapter object CLASS

 

-- > Business adapter object ATTRIBUTE

- Replicates the characteristic master data from SAP Retail (SAP ERP) to SAP CRM - New Set type created - ISR_VARCR_CHAR

 

-- > Business adapter object OBJCL

 

-- > Business adapter object MATERIAL

Replicates the article master data and the variant-creating classification data from SAP Retail (SAP ERP) to SAP CRM for generic articles and variants,

 

Now I get the Mapping Error

"No storage form defined for product type 01 / logical system 2 ECDC"

When Checked the storage form is maintained correctly in both the systems.

 

 

can anyone let me know to resolve this issue and let me know if the process I have followed above for article Master is correct and if anything missing which needs to done..

 

 

Thanks & Regards,

KC

No BP replication CRM to ERP after assigning role "sold-to-party" subsequently

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Hi Experts,

 

I am facing a strange problem for which I can't find a solution myself.

 

Following process requirement:

 

First prospects are created in CRM and be kept only in there and should not be replicated to ECC.

Then some time after when the account starts to buy I want the account to be transferred to ECC.

 

I configured the replication from CRM to ERP so that CRM is the leading system for both prospects and sold-to-parties (customers). There is one single internal number range (18000-89999)  in CRM and the same number range mirrored in ECC (18000-89999) as external. So the account has the same number in both systems.

 

Transaction PIDE is configured like this:

 

CRM --> ERP:

ClassificationAccount groupLong text
B (prospect)0001Sold-to-party

 

ERP --> CRM:

 

Account groupLong textClassificationGroupingExternal
0001Sold-to-partyB0001x
Z01Z Sold-to-partyB0001x

 

 

When I create the prospect in CRM there is no replication as expected. If I create a sold-to-party in CRM everything works fine, the account is

replicated to ECC without problems.

 

My problem is only then when I assign the BP role "sold-to-party" by choosing the account life cycle stage "sold-to-party". 

This should trigger the replication of the account to ECC and there it should be created in account group "0001 Sold-To-Party", but that doesn't work.

 

In SMW01 I get the error messages:

 

XR100: Message for business partner &&&:

XR012: Business partner &&& does not exist as customer, change not possible.

XR015: Business partner not assigned to an account group (translated from German)

XR004: No assignment of business partner 0050568803E41EE2BD90101C57F06643 to a customer number.

 

 

 

Can somebody please help me out?

Suggestions will be rewarded!

Re: No BP replication CRM to ERP after assigning role "sold-to-party" subsequently

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Hi

 

There may be a couple of things missing in your setup to allow BPs to flow from CRM to ECC. Here are a few things you should check :

1)      Make sure you have the Subscription created in transaction SMOEAC.

2)      Check to see if any filters have been created against the BPs. In CRM go into transaction R3AC1 an check the adapter object BUPA_MAIN. (CRM->ECC). Go into the tab which says Filter Settings. You want to make sure no one has set up a filter.

3)      When you create the BP record in CRM, change the role to Sold-to Party and then click on theClassificationtab. On that tab, look into the Classification section on the screen and make sure the entry Customer has the checkbox clicked ON.

 

PIDE

 

CRM Classification

ERP Account Group

Number Assignment

Customer

0001

Internal

Prospect

0005

External

 

http://help.sap.com/saphelp_crm70/helpdata/en/04/4d9ac77b2b11d3b52f006094b9114a/content.htm

 

Regards,

Vaibhav Shah

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