Hi James ,
The transaction R3AM1 is showing all conditions are completed with green status , also SLG1 transaction gives a "Time out " dump when executed along with the object: COND_EXCHANGE, subobject: CONDITIONS with the time duration when load was started and completed .
Hence nothing can be found out with SLG1 log .
More over SMQ2 shows inbound queue with status as running when load is started .
Monitoring Bdocs also is not giving any relevant information for the load in SMW01 transaction .
Will the customizing load - DNL_CUST_CNDALL started once again help resolving this issue ?