SAP Note 1657433 - Additional Business Partner relationships are created in CRM when making a change in R/3
Reproducing the Issue
- You download partner roles from R/3 to CRM
- In CRM the corresponding relationships are created
- You change the role in R/3 e.g. change the responsible employee for a role
- After the change a second relationship is created in CRM but the old one still remains
Resolution
- Changing a partner in R/3 is the same as deleting one partner function and creating a new one.
- The deletion of the partner function must not delete the corresponding relation in CRM because this relationship may also be used within another sales areas.
- This cause inconsistencies.
- As a result a new relationship is created and the old one remains.
- There is no automatic deletion for this by design.
To delete relationships without business partner, please use the report from the following note: 682427 Deleting relationships without respective partner function
Regards,
Vaibhav Shah