Hi Atul,
Sales Orders would be created in SAP ECC and replicated back in CRM, once the sales order is replicated in SAP CRM, can a follow up document be created from the sales order using the follow up tab, since the sales order cant be edited in SAP CRM ?
Ans - You can create a follow up document in SAP CRM for CRM objects such as Lead, Opportunity, Quotation, Task/Activity etc. (even the sales order is not editable after replication to CRM). In this case a document flow will also be updated in SAP CRM for that sales order.
Also before I replicate the sales orders into CRM what other objects do I need to replicate?
Ans - Before you replicate the sales orders into CRM following objects need to be downloaded/replicated to CRM -
- Accounts (business partners)
- Material - Standard Materials, if you are using BoM, then you need to do the setting in SAP CRM also
- Pricing procedure should be defined in CRM
- Pricing condition records to be downloaded to CRM
Hope this will be useful.
Thanks and Regards
DJ