Hello Fernando,
Could you please provide more information about the scenario?
Please check if the entries in CRMC_BUT_CALL_FU are maintened according to notes 757955.
I will also introduce you the following notes. Please check the steps mentioned in the notes.
430980 CRM Server: Analysis in delta data exchange R/3->CRM
934305 Delta download of bank for customer master/CRM BP exchange
Thanks,
Best regards,
Julin