Hi Prem
My apologies....this is a KBA that has not yet been released. Nevertheless, I will explain the functionality of the following deletion flags:
- KNVV-LOEVM - Sales Area deletion flag (R/3)
- KNA1-LOEVM - Central deletion flag (R/3)
- BUT000-XDELE - Central archiving flag (CRM)
- SMOKNVV-LOEVM - not used (CRM/CDB)
Deletion flag for Sales Area (KNVV-LOEVM) is not transferred from R/3 to CRM.
Reason:
CRM Online does not support the deletion of sales area data for the Business Partner. That is why Sales Area Archive flag (KNVV-LOEVM) is not replicated between R/3 and CRM. In CRM BP Data Model Sales Area is not a value or table entry, but a link for different Sales Area-dependent data. This link is determined automatically when at least any Sales Area-dependent value ( sales /
shipping / billing / etc. ) is maintained. You can delete all Sales Area-dependent BP data from R/3, but you cannot delete the sales area itself. It works as designed. Anyway such empty sales area will not affect to the business transaction, therefore no disalignment occurs.
Empty sales area will be displayed as "not maintained". That means, no functionality for deleting Sales Area information for BP in CRM is technically possible. Deleting flag simply does not exist, so it cannot be taken into account. You can write a report wherein you can delete the records for the Business partners from the Sales Area-specific tables (tables can be found, if needed,
in the corresponding packages : transaction. SE80 > packages > dictionary objects > Database Tables). But these tables should never be changed manually. Only SAP standard functions should be used:
o CRM_BUPA_FRG0010 CRM BP Sales Data
o CRM_BUPA_FRG0020 CRM BP Shipping Data
o CRM_BUPA_FRG0030 CRM BP Billing Data
o CRM_BUPA_FRG0080 CRM BP Partner Functions
o CRM_BUPA_FRG0140 CRM BP Organizational Data
o CRM_BUPA_FRG0100 CRM BP Sales Area-Dependent object status
As long as deletion of Sales Area-data does not exist in CRM, upload from CRM to R/3 for such deletion technically also is not possible. Additional information about Sales Area maintenance for Business Partners in CRM can be found in OSS Note 510466.
I hope this helps you.
Bernadette