Hi Brandon,
Please can you start download DNL_CUST_PROD1.
Steps : Do inital load by using tocde R3AS of DNL_CUST_PROD1 from ECC to CRM.
Check status of the above object in R3AM1. If it is green then try to reprocess your material BDOC.
then your problem will be solved.
Thanks,
Prabhanjan Reddy